GTR's Try a Train days help to increase passengers' confidence
Govia Thameslink Railway offer 'Try a Train' events to help passengers build confidence.
Govia Thameslink Railway (GTR) offer an ongoing programme of 鈥楾ry a Train鈥� events. These provide an opportunity for people who lack confidence travelling by train to visit stations and to experience a train journey.
The events are promoted through GTR鈥檚 local stakeholders and are normally organised by their internal network of access ambassadors.
Feedback is gathered after each event to gauge the extent to which the objective of increasing travel confidence has been met.
A passenger commented:
I can鈥檛 remember when I last caught a train, I think it was 1999. As part of the 鈥楾ry a Train鈥� day, Joe helped me to buy a ticket. I am now much more confident about using trains. Next time I will come back and bring the kids! The day has been really fun and I鈥檝e had a good time and met new people.
Visit GTR鈥檚 website for .
Inclusive Transport Leaders Scheme
This case study has been published alongside guidance on the Inclusive Transport Leaders Scheme and further examples of work being done in the transport sector to improve transport for disabled people.