Get help from HMRC if you need extra support
If you cannot use a telephone and need a different way to contact HMRC
There are other ways to contact HM Revenue and Customs (HMRC) than by telephone. You might need to use another form of contact if:
- you鈥檙e deaf, hearing impaired or hard of hearing
- you have a speech impairment
- you use British Sign Language (BSL)
- you have difficulty using the telephone
Text Service (Relay UK)
Dial 18001 then the relevant contact number to use the .
Example
The 鈥業ncome Tax: general enquiries鈥� helpline is 0300 200 3300.
Dial 18001 0300 200 3300 to contact the 鈥業ncome Tax: general enquiries鈥� helpline by text relay.
HMRC also offers a textphone service for some of its helplines.
Webchat
You can contact HMRC鈥檚 extra support team using webchat.
If you use British Sign Language (BSL)
You can contact HMRC using a BSL video interpreter from .
Home visits and appointments
You can ask HMRC鈥檚 extra support team for a face-to-face appointment or home visit.
. Once you鈥檝e completed the form, you鈥檒l need to email it to HMRC. The email address is on the online form.