The Occupied Palestinian Territories
Getting help
This travel advice covers Israel and the Occupied Palestinian Territories (OPTs).
The Foreign, Commonwealth & Development Office (FCDO) cannot provide tailored advice for individual trips. Read this travel advice and carry out your own research before deciding whether to travel.
Emergency services in Israel and the OPTs
Ambulance: 101
Fire: 102
Police: 100听听
Contact your travel provider and insurer
Contact your travel provider and your insurer if you are involved in a serious incident or emergency abroad. They will tell you if they can help and what you need to do.
Refunds and changes to travel
For refunds or changes to travel, contact your travel provider. You may also be able to make a claim through insurance. However, insurers usually require you to talk to your travel provider first.
Find out more about changing or cancelling travel plans, including:
- where to get advice if you are in a dispute with a provider
- how to access previous versions of travel advice to support a claim
Support from FCDO
FCDO has guidance on staying safe and what to do if you need help or support abroad, including:
- finding English-speaking lawyers in Israel and English-speaking lawyers in the OPTs
- finding translators and interpreters in Israel听补苍诲 translators and interpreters in the OPTs
- dealing with a听death in Israel and the OPTs
- being arrested or imprisoned in Israel and arrested or imprisoned in the OPTs
- getting help if you鈥檙e a听victim of crime
- what to do if you鈥檙e听in hospital
- if you鈥檙e affected by a crisis, such as a terrorist attack
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Help in the UK听听
You can call FCDO鈥痠n London if you need urgent help because something has happened to a friend or relative abroad.鈥�
Telephone: 020 7008 5000 (24 hours)鈥�
Get travel advice updates鈥�
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Risk information for British companies
The Overseas Business Risk听service听offers information and advice for British companies operating overseas in Israel and British companies operating overseas in the OPTs on how to manage political, economic, and business security-related risks.