Thailand
Getting help
The Foreign, Commonwealth & Development Office (FCDO) cannot provide tailored advice for individual trips. Read this travel advice and carry out your own research before deciding whether to travel.
Emergency services in Thailand
Telephone: 191 (ambulance, fire, police)
Ambulance: 1669
Fire: 199
Police: 191
Tourist police: 1155
The Tourist Police have developed a new application called Thailand Tourist Police to facilitate communication between tourists and our services online. The application is available to tourists who do not have a Thai SIM card. The application features information about tourist attractions and notifications regarding natural disasters or safety concerns in the vicinity of tourists.
Contact your travel provider and insurer
Contact your travel provider and your insurer if you are involved in a serious incident or emergency abroad. They will tell you if they can help and what you need to do.
Refunds and changes to travel
For refunds or changes to travel, contact your travel provider. You may also be able to make a claim through insurance. However, insurers usually require you to talk to your travel provider first.
Find out more about听changing or cancelling travel plans, including:
- where to get advice if you are in a dispute with a provider
- how to access previous versions of travel advice to support a claim
Support from听FCDO
FCDO听has guidance on staying safe and what to do if you need help or support abroad, including:
- finding English-speaking听,听听补苍诲听听in Thailand
- dealing with a听death in Thailand
- 产别颈苍驳听arrested in Thailand
- getting help if you鈥檙e a听victim of crime
- what to do if you鈥檙e听in hospital
- if you are听affected by a crisis, such as a terrorist attack
颁辞苍迟补肠迟颈苍驳听FCDO听
Help abroad鈥�
See听听including in an emergency.听
Help in the UK听听
You can call鈥�FCDO鈥痠n London if you need urgent help because something has happened to a friend or relative abroad.鈥�
Telephone: 020 7008 5000 (24 hours)鈥�
Get travel advice updates鈥�
Sign up to鈥�get email notifications鈥痺hen this travel advice is updated.鈥�
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Risk information for British companies
The鈥疧verseas Business Risk service鈥痮ffers information and advice for British companies operating in Thailand on how to manage political, economic, and business security-related risks.