Spain
Getting help
The Foreign, Commonwealth & Development Office (FCDO) cannot provide tailored advice for individual trips. Read this travel advice and carry out your own research before deciding whether to travel.
Emergency services in Spain
Telephone: 112 (ambulance, fire, police)
Reporting crime
To report a crime, including stolen property and lost or stolen passports, you can file a police report (鈥榙enuncia鈥�) at the nearest station of the:
- National Police (鈥楶olicia Nacional鈥�)
- regional police (鈥楨rtzaintza鈥� in the Basque Country, 鈥楳ossos d鈥橢squadra鈥� in Catalonia and 鈥楶olicia Foral鈥� in Navarre)
- Civil Guard (鈥楪uardia Civil鈥�)
Some Spanish cities also offer a (鈥楽ervicio de Atenci贸n al Turista Extranjero鈥� or 鈥楽ATE鈥�) where you can report crimes in English.
While in Spain, you can for minor offences such as stolen bags or thefts from your car. If you鈥檝e had belongings stolen, you may need to get a police report for insurance purposes.
If you want to report a violent crime or sexual assault, you must go in person to the nearest police station.听
Contact your travel provider and insurer
Contact your travel provider and your insurer if you are involved in a serious incident or emergency abroad. They will tell you if they can help and what you need to do.
Refunds and changes to travel
For refunds or changes to travel, contact your travel provider. You may also be able to make a claim through insurance. However, insurers usually require you to talk to your travel provider first.
Find out more about changing or cancelling travel plans, including:
- where to get advice if you are in a dispute with a provider
- how to access previous versions of travel advice to support a claim
Support from FCDO
FCDO has guidance on staying safe and what to do if you need help or support abroad, including:
- finding English-speaking ,听 补苍诲听听in Spain
- dealing with a听death in Spain
- 产别颈苍驳听arrested in Spain
- getting help if you鈥檙e a victim of crime
- what to do if you鈥檙e in hospital
- if you are affected by a crisis, such as a terrorist attack
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Help abroad鈥�
See听听including in an emergency.听
Help in the UK听听
You can call鈥�FCDO鈥痠n London if you need urgent help because something has happened to a friend or relative abroad.鈥�
Telephone: 020 7008 5000 (24 hours)鈥�
Get travel advice updates鈥�
Sign up to鈥�get email notifications鈥痺hen this travel advice is updated.鈥�
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Risk information for British companies
The听Overseas Business Risk service听offers information and advice for British companies operating in Spain on how to manage political, economic, and business security-related risks.