São Tomé and Principe
Getting help
The Foreign, Commonwealth & Development Office (FCDO) cannot provide tailored advice for individual trips. Read this travel advice and carry out your own research before deciding whether to travel.Ìý
Emergency services in São Tomé and PrÃncipeÌý
Ambulance: 222 22 22Ìý
Fire: 112Ìý
Police: 113 or 222 22 22Ìý
Contact your travel provider and insurerÌý
Contact your travel provider and your insurer if you are involved in a serious incident or emergency abroad. They will tell you if they can help and what you need to do.Ìý
Refunds and changes to travelÌý
For refunds or changes to travel, contact your travel provider. You may also be able to make a claim through insurance. However, insurers usually require you to talk to your travel provider first.Ìý
Find out more about changing or cancelling travel plans, including:Ìý
- where to get advice if you are in a dispute with a providerÌý
- how to access previous versions of travel advice to support a claimÌý
Support from FCDOÌý
FCDO has guidance on staying safe and what to do if you need help or support abroad, including:Ìý
- dealing with a death abroadÌý
- getting help if you’re a victim of crimeÌý
- what to do if you’re in hospitalÌý
- if you’re affected by a crisis, such as a terrorist attackÌý
ContactingÌýFCDOÌý
Help abroad �
SeeÌý including in an emergency.Ìý
Help in the UKÌýÌý
You can call� FCDO in London if you need urgent help because something has happened to a friend or relative abroad. �
Telephone: 020 7008 5000 (24 hours) �
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