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Help abroad in an emergency

There is no British Embassy in New Caledonia and the British Embassy in Paris, France supports British nationals who need emergency help from the UK government.

Before you travel听

No travel can be guaranteed safe. Read all the advice in this guide. You may also find it helpful to:听

• 蝉别别听general advice for women travellers
• read our guide on disability and travel abroad
• 蝉别别听general advice for LGBT+ travellers
• read about听safety for solo and independent travel
• see advice on volunteering and adventure travel abroad

Travel insurance听

If you choose to travel, research your destinations and get appropriate travel insurance. Insurance should cover your itinerary, planned activities and expenses in an emergency.听

About FCDO travel advice听

FCDO provides advice about risks of travel to help you make informed decisions. Find out more about FCDO travel advice.听

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This information is for people travelling on a full 鈥楤ritish citizen鈥� passport from the UK. It is based on the UK government鈥檚 understanding of New Caledonia鈥檚 current rules for the most common types of travel.听

New Caledonia is an Overseas Territory of France (鈥楾erritoire d鈥橭utre-Mer鈥�). The authorities in New Caledonia set and enforce entry rules. If you鈥檙e not sure how these requirements apply to you, contact the .听听听听

Passport validity requirements听

Your passport must have an 鈥榚xpiry date鈥� at least 3 months after the date you plan to leave New Caledonia and have at least 2 blank pages.

Check with your travel provider that your passport and other travel documents meet requirements. Renew your passport if you need to.听听

You will be denied entry if you do not have a valid travel document or try to use a passport that has been reported lost or stolen.听

Visa requirements听

You can visit New Caledonia without a visa for up to 90 days for tourism or business. To stay longer, to work or study, for business travel or for other reasons, on the French visa website.听听听

UK residents of New Caledonia听

Carry your residence document, as well as your passport, when entering or exiting New Caledonia. If you鈥檝e applied but not yet received your document, carry your certificate of application. You will have received this as an email.听听

Vaccine requirements听

You must have a certificate to prove you鈥檝e had a yellow fever vaccination if you鈥檙e coming from a .听

For full details about medical entry requirements and recommended vaccinations, see .听

Customs rules听

There are strict rules about (in French). You must declare anything that may be prohibited or subject to tax or duty.听

Taking money into New Caledonia听

Check to bring them into New Caledonia.听

罢别谤谤辞谤颈蝉尘听听

There is a high threat of terrorist attack globally affecting UK interests and British nationals, including from groups and individuals who view the UK and British nationals as targets. Stay aware of your surroundings at all times.鈥€€�

UK Counter Terrorism Policing has information and advice on and what to do in the event of a terrorist attack. Find out how to reduce your risk from terrorism while abroad.听

Terrorism in New Caledonia听

Although there is no recent history of terrorism in New Caledonia, attacks cannot be ruled out.听

Protests and ongoing restrictions following unrest

Protests

Significant unrest took place in New Caledonia in 2024, including protests and blockades, some of which turned violent. Tensions have now decreased but protests, demonstrations or political gatherings can take place with little or no warning.听

Remain aware of what is happening around you and follow the advice of the police and the local authorities. Certain roads may have an increased risk of protests taking place on them, such as routes to the airport and other roads where protestors had previously attempted to block movement around the island. These roads include:

• RT1 south of Noum茅a past St Louis
• RT1 north of Kone
• RPN2 east of Kon茅
• RT3 east of Borail
• RP5 east of Fonwhary (past access road to Farino)
• RP4 east of Boulouparis

Restrictions on alcohol, fuel and other items

There are still limits in place for buying, transporting, and using weapons, alcohol and fuel. Public gatherings have also been restricted.听听

Further restrictions and curfews may be imposed or amended at short notice. The latest updates can be found here:听.

颁谤颈尘别听

Crime levels are low in New Caledonia. However, petty theft and street crime do happen.听

To reduce the risk to yourself and your belongings:鈥�

• avoid isolated areas, including beaches, after dark鈥�
• do not carry large amounts of cash and be careful when changing money or withdrawing it from ATMs听听
• do not wear expensive-looking jewellery鈥痮r watches听
• keep valuables and travel documents in your hotel safe or a safety deposit box鈥�

Outdoor activities and adventure tourism听听

Swimming safety听

See from the Royal Life Saving Society.鈥�

Scuba diving听

Diving schools may have limited resources and do not always observe safety and maintenance standards. Always: 听听

• ask to see a dive operator鈥檚 credentials听
• check the conditions on your insurance policy 鈥� some policies require dive instructors to have certain qualifications听
• make sure safety equipment is available on the boat, particularly oxygen听
• ask about safety precautions, including the ability to transfer divers to a hyperbaric chamber听

If you have not had any previous diving experience, check what to do if something goes wrong, including how to call for help while at sea.听

Transport risks听听

Road travel听听

If you are planning to drive in New Caledonia, see information on driving abroad.听听

You鈥檒l need to have both the 1968 version of the international driving permit (IDP) and your UK driving licence with you in the car. You cannot buy an IDP outside the UK, so get one before you travel.听听

Hire car companies often have stricter requirements for their customers, such as a year of driving experience, a higher minimum age and holding an IDP.听

Drink-driving is a serious offence in New Caledonia. If you are tested and found to have more than two-thirds of the legal limit for England and Wales in your system, you may get a fine and possible imprisonment.听

Extreme weather and natural disasters听

Find out what you can do to prepare for and respond to extreme weather and natural hazards.听

颁测肠濒辞苍别蝉听

Tropical cyclones are a risk in New Caledonia, particularly from mid-December to mid-March. Check and updates from the . Monitor these updates and follow any advice issued by the local authorities.听

Before you travel check that:听

• your destination can provide the healthcare you may need听

• you have appropriate travel insurance for local treatment or unexpected medical evacuation听

This is particularly important if you have a health condition or are pregnant.听

Emergency medical number听

Call 15, 17 or 256767 and ask for an ambulance.听

Contact your insurance company quickly if you鈥檙e referred to a medical facility for treatment.听

Vaccine recommendations and health risks听

At least 8 weeks before your trip:听听

• check the latest 听
• see where to get vaccines and whether you have to pay on the 听听

See , including:听

• Zika听virus
• dengue听
• chikungunya听

Medication听

The legal status and regulation of some medicines prescribed or bought in the UK can be different in other countries.听

Read .听

Healthcare in New Caledonia听

General healthcare facilities in New Caledonia are good for uncomplicated treatment, but more serious cases may need evacuation to Australia or France. Make sure you have adequate travel health insurance and accessible funds to cover the cost of any medical treatment abroad and repatriation.听

Healthcare for residents鈥�

If you plan to live in New Caledonia, consult the UK Department for Work and Pensions (DWP) about long-term entitlement to healthcare under the French national system.鈥€�

DWP Overseas Medical Benefits helpline: +44 (0)191 218 1999鈥�

You can also get English-language or on +33 (0)820 90 42 12. You can get French-language information online about .鈥�

Health insurance cards

The European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) do not provide health cover for you if you go to New Caledonia to visit or to live.

Travel and mental health听

Read FCDO guidance on travel and mental health. There is also .听

The Foreign, Commonwealth & Development Office (FCDO) cannot provide tailored advice for individual trips. Read this travel advice and carry out your own research before deciding whether to travel.听

Emergency services in New Caledonia听听

Ambulance: 15听

Fire: 18听

Police: 17听

Contact your travel provider and insurer听

Contact your travel provider and your insurer if you are involved in a serious incident or emergency abroad. They will tell you if they can help and what you need to do.听

Refunds and changes to travel听

For refunds or changes to travel, contact your travel provider. You may also be able to make a claim through insurance. However, insurers usually require you to talk to your travel provider first.听

Find out more about changing or cancelling travel plans, including:听

• where to get advice if you are in a dispute with a provider听
• how to access previous versions of travel advice to support a claim听

Support from FCDO听

FCDO has guidance on staying safe and what to do if you need help or support abroad, including:听

• getting help if you鈥檙e a鈥�victim of crime听
• what to do if you鈥檙e鈥�in hospital听
• if you鈥檙e affected by a crisis, such as a terrorist attack听

Contacting听FCDO听

Help abroad鈥�

See听听including in an emergency.听

Help in the UK听听

You can call鈥�FCDO鈥痠n London if you need urgent help because something has happened to a friend or relative abroad.鈥�

Telephone: 020 7008 5000 (24 hours)鈥�

Find out about call charges

Get travel advice updates鈥�

Sign up to鈥�get email notifications鈥痺hen this travel advice is updated.鈥�

Follow FCDO:鈥�