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The Foreign, Commonwealth & Development Office (FCDO) cannot provide tailored advice for individual trips. Read this travel advice and carry out your own research before deciding whether to travel.

Emergency services in Laos

Fire: 1190

Police: 1191

Alternative numbers for police stations: 241162, 241163, 241164, and 212703

Tourist police in Vientiane: 021 251 128 

Ambulance: 1195 or 030 525 7239

Contact your travel provider and insurer

Contact your travel provider and your insurer if you are involved in a serious incident or emergency abroad. They will tell you if they can help and what you need to do.

Refunds and changes to travel

For refunds or changes to travel, contact your travel provider. You may also be able to make a claim through insurance. However, insurers usually require you to talk to your travel provider first.

Find out more about changing or cancelling travel plans, including:

• where to get advice if you are in a dispute with a provider
• how to access previous versions of travel advice to support a claim

Support from FCDO

FCDO has guidance on staying safe and what to do if you need help or support abroad, including:

• finding English-speaking ,ÌýÌý²¹²Ô»åÌý in Laos
• dealing with a death in Laos
• ²ú±ð¾±²Ô²µÌýarrested or imprisoned in Laos
• getting help if you’re a victim of crime
• what to do if you’re in hospital
• if you’re affected by a crisis, such as a terrorist attack

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Help abroad �

³§±ð±ðÌý including in an emergency. 

Help in the UK  

You can call�FCDO in London if you need urgent help because something has happened to a friend or relative abroad. �

Telephone: 020 7008 5000 (24 hours) �

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