Statutory Payment Dispute Team

Phone or write to HMRC if you think your employer is paying you the wrong amount of statutory pay, or if you disagree with their decision not to pay you statutory pay.

Phone

Call HMRC if you think your employer:

  • is paying you the wrong amount of statutory pay
  • has wrongly decided not to pay you statutory pay

Only contact HMRC if you have not been able to resolve your issue with your employer.

Telephone: 0300 322 9422

Textphone: 0300 200 3212

Opening times: Monday to Friday, 8:30am to 5pm. Closed bank holidays.

Find out about call charges

Post

Write to HMRC if you think your employer:

  • is paying you the wrong amount of statutory pay
  • has wrongly decided not to pay you statutory pay

Only contact HMRC if you have not been able to resolve your issue with your employer.

You do not need to include a street name, city name or PO box when writing to this address.

Couriers should use a different address.

Statutory Payment Dispute Team
PT Operations
North East England
HMRC
BX9 1AN
United Kingdom

Statutory Sick Pay (SSP)
Maternity pay and leave
Paternity pay and leave

Updates to this page

Published 14 May 2025