New Computerised Transit System: general enquiries

Email HMRC for help with the New Computerised Transit System, Import Control System, Export Control System and using the online services.

Email

New Computerised Transit System (NCTS) Helpdesk: [email protected]

Export Control System (ECS) Helpdesk: [email protected]

Import Control System (ICS) Helpdesk: [email protected]

If HMRC needs to contact you about anything confidential they鈥檒l reply by phone or post.

Submit community transit declarations through NCTS
Use the New Computerised Transit System
Union Transit: moving goods between 2 EU territories

Updates to this page

Published 14 May 2025