Guardian's Allowance: enquiries

Contact HMRC for help with Guardian's Allowance if you're bringing up a child whose parents have died.

Phone

Call HMRC to:

  • find out if you鈥檙e eligible for Guardian鈥檚 Allowance
  • get a claim pack
  • report a change of circumstances

Before you call

This helpline may ask you some security questions. Make sure your personal details and address are up to date in your personal tax account or you could fail telephone security. If you do not have a personal tax account, you can鈥痗reate one before you check your details.

Telephone: 0300 200 3100

Textphone: 0300 200 3100

Opening times: Monday to Friday: 8am to 6pm. Closed bank holidays.

Find out about call charges

Post

Write to HMRC to report a change of circumstances (for example, the child goes to live with someone else or leaves full-time education or approved training).

HM Revenue and Customs 鈥� Guardian鈥檚 Allowance Unit
Child Benefit Office
PO Box 1
Newcastle upon Tyne
NE88 1AA
United Kingdom

Guardian鈥檚 Allowance
Claim Guardian鈥檚 Allowance (BG1)

Updates to this page

Published 14 May 2025