Deposit protection schemes and landlords
Information you must give to your tenants
Within 30 days of getting their deposit, you must tell your tenants:
- the address of the rented property
- how much deposit they鈥檝e paid
- how the deposit is protected
- the name and contact details of the tenancy deposit protection (TDP) scheme and its dispute resolution service
- your (or your letting agency鈥檚) name and contact details
- the name and contact details of any third party who paid the deposit
- why you would keep some or all of the deposit - for example, because your tenants damaged the property and you need to fix it
- how to apply to get the deposit back at the end of the tenancy
- what to do if they cannot get hold of you at the end of the tenancy
- what to do if there鈥檚 a dispute over the amount of deposit to be returned at the end of the tenancy