Contact DVLA
Vehicle tax and SORN
Before you contact DVLA, read how to:
- tax your vehicle
- make a Statutory Off Road Notification (SORN)
- check if a vehicle is taxed
- cancel vehicle tax and get a refund
- pay your vehicle tax by Direct Debit
- tax your vehicle without a V11 reminder
- change your vehicle鈥檚 tax class
When to contact DVLA
Wait for the processing time before contacting DVLA.
| Type of application | Processing time |
|---|---|
| SORN confirmation by telephone | 4 weeks |
| Vehicle tax refund by telephone or online | 6 weeks |
| All DVLA applications by post | 6 to 8 weeks |
By phone
DVLA Vehicle Enquiries
Telephone: 0300 790 6802
Monday to Friday, 8am to 7pm
Saturday, 8am to 2pm
Find out about call charges
British Sign Language (BSL) if you鈥檙e on a computer - find out how to
By webchat
to contact DVLA about vehicle tax and SORN.
By email
to contact DVLA about vehicle tax and SORN.
By post
Vehicle Customer Services
DVLA
Swansea
SA99 1AR
Your answers
- 1. What do you need to contact DVLA about?
- Vehicle tax and SORN
- Change 1. What do you need to contact DVLA about?