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You can contact Jobcentre Plus about:

• new benefit claims
• existing benefit claims
• changing or cancelling an appointment

Contact your nearest Jobcentre Plus

If you want to contact your nearest office, you can find their details using the .

You can write to your nearest office by using their address from the local office search. Their address will also be on any letters you鈥檝e been sent.

If you鈥檙e in Northern Ireland

For Jobseeker鈥檚 Allowance (JSA) and Income Support, contact your . For Employment and Support Allowance (ESA), contact the .

Complain about Jobcentre Plus

You can complain about the service you鈥檝e received from Jobcentre Plus.

Find a job

Use the 鈥楩ind a job鈥� service (previously Universal Jobmatch).

Get a National Insurance number

Apply for a National Insurance number or find your National Insurance number if you鈥檝e lost it.

If you鈥檙e an employer

Advertise a job or find recruitment services from Jobcentre Plus.

You can apply for New Style Jobseeker鈥檚 Allowance (JSA) online, unless you鈥檙e under 18 or you鈥檙e applying as an appointee on someone else鈥檚 behalf.

If you cannot apply online or you need help applying, call Jobcentre Plus to claim New Style JSA.

There are different contact details for:

• Universal Credit
• New Style Employment and Support Allowance

Alternative formats

Call Jobcentre Plus to ask for alternative formats, such as braille, large print or audio CD.

If you live in Northern Ireland, instead.

Call the appropriate number for your benefit to:

• discuss a claim you鈥檝e made
• tell the Department for Work and Pensions (DWP) about a change in your circumstances, for example if you start working or your income changes
• ask to get communications in an alternative format, such as braille, large print or audio CD

You鈥檒l need your National Insurance number when you call any of these numbers.

Jobseeker鈥檚 Allowance (JSA), Income Support, Incapacity Benefit or Employment and Support Allowance (ESA)

If you鈥檙e in Northern Ireland

For JSA and Income Support, contact your . For ESA, contact the .

Universal Credit

You can contact Jobcentre Plus by signing in to your online account - you鈥檒l get a reply Monday to Friday, 8am to 6pm.

If you cannot use your Universal Credit account, call the Universal Credit helpline.

Social Fund

Maternity Allowance

Bereavement benefits

Universal Credit appointments

You can change or cancel a Universal Credit appointment by聽signing in to your Universal Credit account - you鈥檒l get a reply Monday to Friday, 8am to 6pm.

If you cannot use your Universal Credit account, call the Universal Credit helpline.

Other appointments