Cancel your theory test

Cancel your driving theory test if you no longer need your appointment.

You must give at least 3 full working days鈥� notice to change your test or you鈥檒l have to pay again. Monday to Saturday count as working days but Sundays and public holidays do not.

If you cancel your test at short notice

If you cancel within 3 full working days of the test date, you鈥檒l lose the original fee.

Get a refund after you鈥檝e cancelled your test

You can get a refund if you have:

  • an illness or injury that means you cannot take your test
  • suffered a bereavement
  • to take an exam at a school or college
  • had your driving licence stolen

Email the Driver and Vehicles Standard Agency (DVSA) with the subject title 鈥楿navoidable short notice cancellation鈥�.

Attach proof of the reason you鈥檝e had to change your appointment. This can be:

  • a letter from your school or college confirming you have an exam at the same time as your appointment
  • a crime number and contact name of the police officer if you鈥檝e had your driving licence stolen
  • a fit note or medical certificate from a healthcare professional such as your GP

If you were sick for 7 days or fewer, you might have to pay for a private medical certificate.

As well as attaching the proof, you鈥檒l need to include your full name (as it appears on your driving licence), address, postcode and date of birth in your email.

You must also include either:

  • your driving licence number
  • your booking reference number

DVSA customer services
[email protected]

DVSA will tell you when you鈥檝e been refunded the fee.

Cancel your test online

You鈥檒l need your UK driving licence number.聽

What you need to know

Help with your booking

Contact the Driver and Vehicle Standards Agency (DVSA) to get help cancelling your theory test appointment.

To cancel your theory test by phone or email, you鈥檒l need to give your:

  • full name (as it appears on your driving licence)

  • date of birth

  • address, including your postcode

  • driving licence number

  • booking reference number

DVSA theory test enquiries
[email protected]
Telephone: 0300 200 1122
Monday to Friday, 8am to 4pm
Find out about call charges

There鈥檚 a different service to cancel your theory test in .

  1. Step 1 Check you're allowed to drive

    Most people can start learning to drive when they鈥檙e 17.

    1. Check what age you can drive
    2. Requirements for driving legally
    3. Driving eyesight rules
  2. Step 2 Get a provisional licence

  3. Step 3 Driving lessons and practice

  4. and Prepare for your theory test

  5. Step 4 Book and manage your theory test

  6. Step 5 Book and manage your driving test

  7. Step 6 When you pass

    You can start driving as soon as you pass your driving test.

    You must have an insurance policy that allows you to drive without supervision.

    1. Find out about Pass Plus training courses