Appeal against a penalty charge notice

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1. How to appeal a penalty charge notice

You may be able to appeal to an independent tribunal against a penalty charge notice (PCN) if you think it鈥檚 wrong.

This includes any PCN issued in England or Wales for:

  • parking
  • breaking traffic rules while moving (鈥榤oving traffic contraventions鈥�), for example driving in a bus lane when you should not
  • not paying the Dartford Crossing, London congestion or low emissions zone charge on time

There are different ways to and .

Before you can appeal, you must make a formal challenge (called a 鈥榬epresentation鈥�).

When to appeal

You must wait to find out the outcome of your formal challenge. If it鈥檚 rejected, you鈥檒l get a 鈥榥otice of rejection鈥� in the post.聽聽

After you鈥檝e received the notice, you have 28 days to make an appeal.

How to appeal

Find out how to appeal to:

  • if your PCN was issued in London
  • the if your PCN was issued outside London, in England or Wales - this includes PCNs from Dart Charge

If your appeal is successful the PCN will be cancelled and you will not have to pay anything.

2. If your appeal fails

You鈥檒l have 28 days to pay the penalty charge notice (PCN) if your appeal is refused.

If you do not pay within 28 days

You鈥檒l get a 鈥榗harge certificate鈥� and you鈥檒l have to pay 50% more within 14 days.

For example, if you get a charge certificate for a 拢60 PCN, you must pay 拢90.

You鈥檒l get a court order demanding payment if you do not pay a charge certificate within 14 days.

3. If you get a court order

You鈥檒l have 21 days to pay the penalty charge notice (PCN) or challenge a court order demanding payment (known as an 鈥榦rder of recovery鈥�).

Bailiffs (鈥榚nforcement agents鈥�) will be told to visit your home to collect what you owe if you do not pay or challenge within 21 days.

When you can challenge

You can challenge an order of recovery if you:

  • did not get a 鈥榥otice to owner鈥� telling you how to make a formal challenge
  • made a formal challenge on time but did not get a 鈥榥otice of rejection鈥�
  • appealed to an independent tribunal on time but did not get a response
  • have proof you鈥檝e paid the penalty charge, such as a credit card statement

How to challenge

If you want to challenge an order of recovery, you must fill in and send the correct form.聽

Fill in form TE9 if you have either:

  • a parking PCN
  • broken a traffic rule while moving (a 鈥榤oving traffic contravention鈥�) outside of London if your fine was issued on or after 1 June 2022

Fill in form TE9 Dart Charge, Mersey Gateway, clean air zones if you have a Dart Charge, Mersey Gateway or clean air zones PCN.

You鈥檒l need to fill in a PE3 form if you have one of the following types of PCN:

Before you send the form, you should read the notes to check if you need a witness or have to pay a fee.

Send it to the Traffic Enforcement Centre by email or post within 21 days.

Traffic Enforcement Centre
[email protected]

Traffic Enforcement Centre
Civil National Business Centre
St Katharine鈥檚 House
21-27 St Katharine鈥檚 Street
Northampton
NN1 2LH

You may be able to get more time to challenge an order of recovery.

If your challenge is successful

The order of recovery will be withdrawn and bailiffs will not be able to seize your property.

The council or authority that issued the PCN will then do one of the following:

4. Getting more time to challenge a court order

You can ask for more time to challenge a court order (鈥榦rder of recovery鈥�) if you:

  • were contacted about a penalty charge notice (PCN) you did not know about
  • were contacted about a paid or cancelled PCN
  • did not get a response to your formal challenge (鈥榬epresentation鈥�) or appeal

Do this by making an 鈥榦ut of time鈥� challenge to the order of recovery.

Making an 鈥榦ut of time鈥� challenge

If you want to explain why you鈥檙e making a late challenge, you must fill in and send the correct 鈥榦ut of time鈥� form.聽

Fill in form TE7 if you have either:

  • a parking PCN
  • broken a traffic rule while moving (a 鈥榤oving traffic contravention鈥�) outside of London if your fine was issued on or after 1 June 2022

Fill in form TE7 Dart Charge, Mersey Gateway, clean air zones if you have a Dart Charge, Mersey Gateway or clean air zones PCN.

You鈥檒l need to fill in a PE2 form if you have either:聽

  • a low emission zone PCN
  • broken a traffic rule while moving (a 鈥榤oving traffic contravention鈥�) outside of London if your fine was issued before 1 June聽2022

You鈥檒l need to fill in a PE3 form for a 鈥榤oving traffic contravention鈥� in a London borough.

What happens next

Bailiffs will be told to stop any action while your 鈥榦ut of time鈥� challenge is considered by the council or authority that issued the PCN.

If your 鈥榦ut of time鈥� challenge is accepted

Bailiffs will have to return any property they seized and the council or authority will decide what happens next if your challenge is successful.

If your 鈥榦ut of time鈥� challenge is refused

The Traffic Enforcement Centre (TEC) will review your 鈥榦ut of time鈥� challenge if it鈥檚 refused by the council or authority. You鈥檒l get a letter to tell you if your challenge is successful or not.

If it鈥檚 not, you can ask a judge to review the TEC鈥檚 decision.

The council or authority that issued the PCN can also ask a judge to review the TEC鈥檚 decision.

Getting a judge to review the TEC鈥檚 decision

Send application notice N244 to the TEC with your fee within 14 days of the date the decision was made.

Read the N244 guidelines for help filling in the application.

Traffic Enforcement Centre
[email protected]

Traffic Enforcement Centre
Civil National Business Centre
St Katharine鈥檚 House
21-27 St Katharine鈥檚 Street
Northampton
NN1 2LH

Fee

How much you pay depends on whether you want to attend a hearing to present your case.

How you want your case to be decided Fee
With hearing at your local county court 拢303
Without hearing by a district judge 拢119

If you鈥檙e on a low income, or you鈥檙e on certain benefits and do not have much in savings, you might be able to get money off the fee.