tag:www.gov.uk,2005:/algorithmic-transparency-records Find out how algorithmic tools are used in public organisations organisation Department for Transport 2025-02-10T07:52:58+00:00 HM Government tag:www.gov.uk,2005:/algorithmic-transparency-records/national-highways-highways-webchat 2025-02-10T07:52:58+00:00 National Highways: Highways Webchat The National Highways chatbot provides customers with an additional communication channel to get immediate answers to their questions using publicly available information (such as traffic information). tag:www.gov.uk,2005:/algorithmic-transparency-records/dvsa-mot-risk-rating 2025-02-10T07:52:06+00:00 DVSA: MOT Risk Rating An algorithm to identify potential non-compliance in MOT testing, and prioritise visits to MOT garages. tag:www.gov.uk,2005:/algorithmic-transparency-records/network-rail-digital-assistant 2024-12-17T08:03:53+00:00 Network Rail: Digital Assistant Chatbot to filter and resolve public enquiries and where necessary, hand-off to a live advisor for further review.