tag:www.gov.uk,2005:/algorithmic-transparency-records 2025-04-04T11:02:25+01:00 HM Government tag:www.gov.uk,2005:/algorithmic-transparency-records/dfe-virtual-assistant-for-education-providers-and-learners-davina 2025-04-04T11:02:25+01:00

The virtual assistant is used by customers to retrieve answers to simple queries. Customers are generally education providers and members of the general public.

tag:www.gov.uk,2005:/algorithmic-transparency-records/ns-and-i-customer-chatbot 2025-02-27T07:59:45+00:00

A chatbot used by customers of NS&I to obtain answers to product and service queries.

tag:www.gov.uk,2005:/algorithmic-transparency-records/national-highways-highways-webchat 2025-02-10T07:52:58+00:00

The National Highways chatbot provides customers with an additional communication channel to get immediate answers to their questions using publicly available information (such as traffic information).

tag:www.gov.uk,2005:/algorithmic-transparency-records/dwp-employment-and-support-allowance-online-medical-matching 2025-02-10T07:51:51+00:00

A tool which helps Employment and Support Allowance (ESA) agents match medical conditions for ESA claims.

tag:www.gov.uk,2005:/algorithmic-transparency-records/barnet-council-ami-chatbot 2025-01-28T07:12:03+00:00

Implementing an automated webchat functionality ('chatbot') to the Barnet Council website to provide a better customer experience.

tag:www.gov.uk,2005:/algorithmic-transparency-records/social-care-wales-qualification-chatbot 2025-01-28T07:10:37+00:00

The Qualifications Chatbot is used to support the public with an interest in social care qualifications find the appropriate qualification and information to work in the social care, early years, and childcare sector in Wale�

tag:www.gov.uk,2005:/algorithmic-transparency-records/london-borough-of-sutton-access-assure-technology-enabled-care 2025-01-28T07:09:38+00:00

Access Technology Enabled Care (TEC) transforms care through combining traditional reactive alarm functionality with proactive digital insights of daily living activities, to support personalised, proactive and preventative �

tag:www.gov.uk,2005:/algorithmic-transparency-records/network-rail-digital-assistant 2024-12-17T08:03:53+00:00

Chatbot to filter and resolve public enquiries and where necessary, hand-off to a live advisor for further review.

tag:www.gov.uk,2005:/algorithmic-transparency-records/cafcass-genesys-chatbot 2024-12-17T08:03:20+00:00

A chatbot to assist website and telephone users find information faster.

tag:www.gov.uk,2005:/algorithmic-transparency-records/nice-norma-nice-ons-recommendation-matching-algorithm 2024-12-17T08:03:04+00:00

NORMA is an internal tool that allows staff at NICE to search NICE published guidance and recommendations quickly by undertaking a simple keyword or recommendation search.

tag:www.gov.uk,2005:/algorithmic-transparency-records/oak-national-academy-aila-oaks-ai-lesson-assistant 2024-12-17T08:02:39+00:00

AI lesson assistant for UK teachers to create personalised lesson resources for their classes, with the aim of reducing teacher workload.

tag:www.gov.uk,2005:/algorithmic-transparency-records/mod-textio 2024-12-17T08:01:30+00:00

An AI-powered writing assistant tool that enhances job adverts by analysing and optimising language for inclusivity, engagement and effectiveness.

tag:www.gov.uk,2005:/algorithmic-transparency-records/fcdo-consular-digital-triage-written-enquiries-llm 2024-12-17T08:01:01+00:00

A tool for suggesting relevant guidance and services for British nationals abroad.

tag:www.gov.uk,2005:/algorithmic-transparency-records/dsit-succession-select 2024-12-17T08:00:38+00:00

A search tool to support identification of current Senior Civil Servants with career profiles that match requirements for senior digital role vacancies.

tag:www.gov.uk,2005:/algorithmic-transparency-records/dsit-ask-ops-chatbot 2024-12-17T08:00:31+00:00

Ask Ops Chatbot is a prototype tool that uses a Large Language Model to provide users with accurate and speedy answers 24/7 to questions about internal HR guidance.

tag:www.gov.uk,2005:/algorithmic-transparency-records/nhs-england-nhs-dot-uk-reviews-automoderation-tool 2024-07-23T15:30:14+01:00

The NHS.UK website receives thousands of reviews each year about NHS services. This tool automates a previously manual process by using natural language processing (NLP) techniques to improve efficiency, scalability, and use�